Scope:

l        Products under development / future product concepts

 

l       Any stage in product lifecycle

 

   n         User behavior pattern study

 

   n         Product concept user study

 

   n         User requirements investigation

 

   n        Prototype/product usability evaluation

 

   n         UI prototype design

 

Experienced Product Areas

l         Software

 

l         Mobile product

 

l       E-commerce/service

 

l         ATM/self-service technology

 

l         Mobile service

 

l        Website

 

l        Advertising

 

l        PC/server

 

l        User manual

 

l        Innovative digital product

 

l        Digital entertainment

 

l        Biometric device

 

l        Workflow software

 

l        Interactive TV

 

l        ´..

 
   

Experienced UCD Methods

l         Ethnographic field observation

 

l         Diary/culture probe

 

l       Contextual inquiry

 

l         Personas/scenarios

 

l         Focus groups

 

l         Interviews

 

l         Questionnaires

 

l         Card sorting

 

l         Prototyping

 

l         Usability testing

 
                    n         Formative  

         n         Summative

 

l         Listening lab

 

l        Heuristic evaluation

 

l         Cognitive walkthrough

 

l        ´´

 
   

Usability Lab

l         Usability lab (70 m2) C stationary and portable

 
        n         One-way mirror  
        n         Camtasia/Morae  
        n         7 video cameras  
        n         Bi-directional conversation  
        n         Audio/video recording facilities  
        n         Scan-converter  
        n        Picture in picture  
        n         Eye-tracking and analysis (desktop and helmet)  
   

Training

l         Introduction of Usability and User Centered Design

 

l         User Centered Design (UCD) Methods

 

l       Usability Testing

 

l         Common Industrial Format for Usability Test Reporting C CIF (ISO 25062)

 
   
 
    (Top)